Global“How does the same solution hold up in another part of the world? For example, if you are solving for fire-fighters in Los Angeles, how can ones in China implement it?”
The product does not change; six adapters do.
Every country has its own words for ‘leave now’, its own emergency number and its own rules on AI and data. VoiceFlare keeps the human key and swaps six adapters. Built for Los Angeles and Chongqing; profiled for Japan, Greece, India and Australia.
Puts the Beibei scenario on the board. It replaces the current run; the twist log is kept. Or open the board as it is.
Pick a place. The red slots change; the white rules never do.
They are the safety properties, and they are what travels. They run the same in Chongqing, Ōfunato or Rhodes as in Los Angeles.
Every directive has a named approver. Models and feeds only propose.
Before an order wakes a zone, people at its edge are asked what they see.
How many people the polygon wakes is shown before the send, and the hold sends on time if nobody decides.
The agent reads only approved text, in the person's language, and says it is an automated voice.
One phone inside the polygon and one outside report whether the alert arrived where it should.
No answer becomes a door-knock row, and every decision goes in the ledger with a name and a reason.
Each row is one slot. The words, the number, the channel, the model and the data rules are local; the rules above them are not.
| Adapter | Los Angeles United States, built first | Chongqing China, built for Twist 2 |
|---|---|---|
| Ladder words | Cal OES standard terms: Evacuation Warning, Evacuation Order, Shelter in Place, Lifted. | Colour warnings (blue, yellow, orange, red) are hazard levels, not evacuation states; moving people needs a separate relocation order (转移指令). Never auto-promote a red warning into an order: the human key matters more, not less. |
| Decider | The overnight supervisor of the city or county alert desk; the duty officer approves | The county or district forest fire prevention and suppression headquarters (森林防灭火指挥部) duty leader or the front-line command post; under Chongqing's 2026 regulation a township or street head may act on the spot (临机处置权), and the act is reported upward |
| Emergency number in every call | 911One number for everything | 119No single number: 119 fire and rescue, 120 ambulance, 110 police, 122 traffic; 12345 is the non-emergency government line |
| Public channel and dose | Wireless Emergency Alerts through FEMA IPAWS; county mass notification Dose: the population inside the polygon, shown before the send. | National Emergency Early-Warning Information Release System (国家突发事件预警信息发布系统, CAP-based): 12379 SMS, WeChat, village loudspeakers (大喇叭), TV and radio; carriers must carry government warnings free of charge The dose preview counts 12379 / carrier targeted-SMS audiences by base-station area instead of WEA cells. |
| Sentinels | Enrolled residents, CERT members and block captains at the zone's edges. | Sentinels become the existing call-and-respond (叫应) practice: ring the named village or community relocation leads (转移责任人) and grid workers (网格员) at the zone's edges and require an acknowledgement. |
| Voice and AI model | Retell AI over the US phone network; browser phone fallback Claude through the Anthropic API | A registered, number-authenticated government line through a domestic carrier or cloud platform (no Retell); one canary phone on each of China Mobile, China Telecom, China Unicom and China Broadcast Network; every call opens with an AI-voice disclosure (CAC AI content labeling measures; GB 45438-2025) Claude is not available in mainland China (Anthropic supported regions). A CAC-filed domestic model, hosted in-country, sits behind the same eight tools and the same verbatim-relay rule (Interim Measures for Generative AI Services, 2023) |
| Privacy | California privacy law; the FCC treats AI voices as artificial voice under the TCPA, with an emergency-purpose exemption | PIPL: last-seen locations and health needs are sensitive personal information (Art. 28) needing separate consent (Art. 29) unless the emergency basis applies (Art. 13(4)); vulnerable residents are pre-registered with named help-responsible persons (Chongqing 2026 regulation, Art. 8); everything stays on in-country government cloud |
| Maps | Esri and OpenStreetMap tiles, WGS-84 | Public maps need an approval number (审图号); approved providers use GCJ-02, where raw GPS lands about 100-700 m off, so coordinates are converted at render time (Tianditu uses CGCS2000) |
| Languages | English, Spanish, Korean, Mandarin, Hindi, French, Armenian, Filipino | Mandarin, English |
| Last mile | No answer becomes retries, a call to a linked contact, then a door-knock row for the quick response team. | Last mile is human: WeChat official-account pushes, village WeChat groups, loudspeakers, and the printable door-knock sheet for cadres. |
Scroll the table sideways to see both columns.
Floods, in all six countriesThe same ladder for rising water: official warning words, deciders and lessons, from Pune to Lismore.The twist asked how firefighters in China could use this. Chongqing's 2022 mountain fires, and the law that followed, already have VoiceFlare's shape.
Chongqing's Natural Disaster Evacuation Regulation, in force since Aug 1, 2026:
A named decider, an acknowledged edge, and a linked contact for the person who cannot leave alone.
In Chongqing
A township head acts on the spot and reports upward
In VoiceFlare
A named decider
The human key: one named person approves the order, and the ledger records the name and the reason.
In Chongqing
Relocation leads (转移责任人) and grid workers (网格员) must acknowledge: 叫应
In VoiceFlare
An acknowledged edge
The sentinels: before an order wakes a zone, the people at its edge are rung and asked what they see.
In Chongqing
Vulnerable residents are pre-registered with a named helper
In VoiceFlare
A linked contact
When a resident does not answer, the agent retries, then calls their named helper; a door-knock row comes last.
Puts the Beibei scenario on the board. It replaces the current run; the twist log is kept.
转移指令 Relocation order
【北碚区人民政府紧急转移通知】受山火威胁，歇马街道虎头村一带全体人员请立即按指定路线转移，不要返回取物。需要帮助请拨打119或联系村（社区）干部。
English gloss: Beibei District government, emergency relocation notice. The mountain fire threatens the Hutou village area of Xiema. Everyone there, relocate now by the designated route and do not go back for belongings. For help, call 119 or your village (community) officials.
Sources for the China profile: anthropic.com (opens in a new tab), cac.gov.cn (opens in a new tab), gov.cn (opens in a new tab), chinanews.com.cn (opens in a new tab), cmalibrary.cn (opens in a new tab), news.qq.com (opens in a new tab)
Approved basemaps in mainland China (AMap, Tencent) use GCJ-02, a shifted datum, while phones report WGS-84. Draw raw GPS on a Chinese basemap and it lands about 100 to 700 m off. VoiceFlare stores WGS-84 always and converts only when it draws, so who is called first and which sentinels are asked are always worked out in one datum.
Beibei, Chongqing: raw GPS drawn on a Chinese basemap lands 478 m north-west of the household.
Computed live by lib/geo-cn.ts. Public maps in China also need an approval number (审图号); Tianditu uses CGCS2000.
VoiceFlare stores six states. Each place has its own words for them, on the phone and on the board, and a named human approves every step up.
| State | Los AngelesUnited States | ChongqingChina | ŌfunatoJapan | RhodesGreece | OdishaIndia | East GippslandAustralia |
|---|---|---|---|---|---|---|
| Monitorwatch | Monitor | 蓝色预警 Blue (Level IV) | 林野火災注意報 · 警戒レベル1 | Fire risk category 1-3 | Pre-Cyclone Watch | Fire Danger Rating |
| Watchwatch, ask | Watch | 黄色预警 Yellow (Level III) | 林野火災警報 · 警戒レベル2 | Fire risk category 4-5 | Cyclone Alert (yellow) | Advice |
| Warningask, slow | Evacuation Warning | 橙色/红色预警 · 做好转移准备 (prepare to relocate) | 警戒レベル3 高齢者等避難 | 112: Παραμείνετε σε ετοιμότητα (stay alert) | Cyclone Warning (orange) | Watch and Act |
| Orderhold, hand to a person | Evacuation Order | 转移指令 Relocation order | 警戒レベル4 避難指示 | 112: Εκκενώστε τώρα (evacuate now) | District evacuation order | Emergency Warning: leave now |
| Shelterhold | Shelter in Place | 就地避险 Shelter where you are | 警戒レベル5 緊急安全確保 | 112: Κλείστε πόρτες και παράθυρα (stay inside) | Stay indoors | Emergency Warning: shelter now |
| Liftedhand to a person | Lifted | 解除转移 · 有序返回 Lifted | 避難指示の解除 | 112: Ασφαλής επιστροφή (safe return) | All clear | Advice: safe to return |
Scroll the table sideways to see all six places.
In China a red warning is a hazard level, not an order. Moving people takes a separate relocation order (转移指令), and VoiceFlare never promotes a red warning into one on its own: the human key matters more there, not less.
The same six rules with each country's own number, decider and alert channel. Every profile lists its sources.
Ōfunato, Iwate, Japan
The call says119
【警戒レベル４】zoneに避難指示を発令しました。林野火災が迫っています。直ちに指定避難所へ避難してください。（演習）
Sources: fdma.go.jp (opens in a new tab), city.ofunato.iwate.jp (opens in a new tab)
Rhodes, Greece (EU)
The call says112
112 · Αν βρίσκεστε στην περιοχή zone, εκκενώστε τώρα. Δασική πυρκαγιά στην περιοχή σας. Ακολουθήστε τις οδηγίες των Αρχών. (άσκηση)
Sources: civilprotection.gov.gr (opens in a new tab), fireservice.gr (opens in a new tab)
Odisha, India
The call says112
जिलाधिकारी का आदेश: zone के सभी निवासी तुरंत अपना घर छोड़कर नज़दीकी चक्रवात आश्रय स्थल जाएँ। यह अनिवार्य है। मदद के लिए 112 पर कॉल करें।
East Gippsland, Victoria, Australia
The call says000
Emergency Warning – Bushfire – Leave immediately – zone. You may be in danger and need to take action immediately. Any delay now puts your life at risk.
Sources: australianwarningsystem.com.au (opens in a new tab)
Museums, libraries, archives and collectors get the same verified warnings, and a way to ask for help moving what cannot be replaced while there is still time. Lives first, always. It rides the same six adapters, so a library in Odisha hears 112 and an archive in Chongqing hears 119.
Institutions and collectors enroll, keep a short grab list of priority items, and answer a monthly test call.
The list is theirs; it is shared only with the response team.
The call reads the approved warning first, then asks whether they need help moving priority items while there is time.
Salvage requests rank below every life-safety request.
The call reads the order and says leave now. A request for help after the fire can be logged.
Never offer salvage under an order; never tell anyone to stay for objects.
Salvage requests go to heritage responders while there is still time to save wet or smoke-damaged items.
The agent never promises that anyone will come.
Altadena (Eaton fire), January 8, 2025
Collectors Joy Silverman and George Bermudez had a warning, not an order: an alert woke them at 3 AM and they packed three artworks. The house and the rest of the collection burned.
At Warning, the call reads the approved warning, then asks once whether they need help moving their grab list; a heritage team gets the request while roads are open, ranked below every person.
Source: hyperallergic.com (opens in a new tab)Los Angeles, January 2025
Fine-art shippers pulled work out of yellow (prepare to leave) zones but would not enter red ones; one storage firm had 5 to 10 times its normal requests in the first week.
The salvage window is the Warning stage, so the request goes out then, with the zone, the address and the grab list, not after the order.
Source: theartnewspaper.com (opens in a new tab)Pacific Palisades, January 7, 2025
Collector Ron Rivlin got his first alert at 10:45 AM, judged the fire would not cross Sunset, and left with three Warhol prints; hundreds of works, about 30 of them Warhols, burned.
A call that reads the approved warning and asks a direct question ("do you need help moving your list?") turns a judgment call into a plan while there is still time.
Source: adn.com (opens in a new tab)Altadena (Eaton fire), January 2025
Artists Adam and Caitlin Ross went back into the flames once to pull 11 paintings, then watched their studio burn; about 5,000 works were lost.
The agent never tells anyone to stay or go back for objects. Under an Order the only instruction is to leave; a request for help is logged for after the fire.
Source: theartnewspaper.com (opens in a new tab)Pacific Palisades, January 2025
More than 100,000 Arnold Schoenberg scores and parts at Belmont Music Publishers burned, and so did the digital backup kept on site; the originals in Vienna were safe.
Enrollment on an ordinary Tuesday is when a holder writes the grab list and says what cannot be replaced; VoiceFlare keeps it with the household, so the warning call can act on it.
Source: classicfm.com (opens in a new tab)Pimpri-Chinchwad, Pune, India, June 29 to July 8, 2026
After a week of continuous rain (268 mm in 24 hours at Chinchwad), water reached first floors in Tanajinagar, Keshavnagar and Laxminagar and more than 1,500 people were trapped. In India's 2018 Kerala floods, more than 225 public libraries were hit.
River levels and dam releases give hours of notice: riverside homes, libraries and collectors get a call at Warning in their language, with the collections question asked while the water is still rising.
Source: dainikprabhat.com (opens in a new tab)